Cookies Policy

Hawes & Heritage – Luxury Elegance

At Hawes & Heritage, a proud brand of Ceylon Merchant Limited, we strive to deliver a seamless and refined online experience. This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your journey, in line with UK privacy laws, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

What Are cookies?

Cookies are small text files placed on your device when you visit our site. They help us remember your preferences, improve functionality, and tailor your experience to the sophistication you expect from Hawes & Heritage.

How We Use Cookies?

We use cookies to:

• Essential Functionality: Ensure our website operates smoothly (e.g., navigation, secure transactions). These cookies are necessary and cannot be disabled.
• Performance & Analytics: Understand how you use our site (e.g., pages visited, time spent) to refine our offerings.
• Personalization: Curate content and recommendations suited to your tastes (e.g., luxury items or bedding preferences).
• Marketing: Deliver relevant promotions or ads, with your consent, via trusted partners.

Type Of Cookies We Use

Strictly Necessary Cookies: Enable core features like checkout and account access.

Analytical Cookies: Collect anonymous data to improve site performance (e.g., Google Analytics).

Functional Cookies: Remember your settings (e.g., language or region).

Targeting Cookies: Support tailored marketing, activated only with your approval.

Cookies We Use

Here’s an example list (update based on your tools):

• Cookie: _ga (Google Analytics) | Purpose: Tracks site usage | Duration: 2 years
• Cookie: _sessionid | Purpose: Maintains your session | Duration: Session ends
• Cookie: _adpref | Purpose: Personalizes ads | Duration: 1 year (consent-based)

Your Choices

You control your cookie preferences:

• Consent: On your first visit, a pop-up allows you to accept, reject, or customize non-essential cookies.
• Browser Settings: Adjust your browser to block or delete cookies (note this may affect functionality).
• Manage Preferences: Revisit your settings anytime via [Cookie Settings link].

Contact Us

For questions, reach Ceylon Merchant Limited, the data controller for Hawes & Heritage:

• Email: info@hawesandheritage.com
• Email: info@ceylonmerchant.co.uk

Updates

This policy may evolve as our services grow. Check back for updates (last revised: 30 March 2025).

For more on how we handle your data, see our Privacy Policy.